Terms of Service
Introduction
These Terms of Service govern your use of the Top End Mattress website and the purchase of products from our online store.
By accessing or using this website, you agree to be bound by these terms. If you do not agree with these terms, you should not use this website.
Website Use
This website is provided for general information and for purchasing products offered by Top End Mattress.
You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of the website.
Unauthorised use of this website may result in legal action.
Product Information
We aim to ensure that all product descriptions, images and pricing are accurate. However, errors may occasionally occur.
We reserve the right to correct any errors, inaccuracies or omissions at any time without prior notice.
Product images are for illustration purposes only and may vary slightly from the actual product.
Pricing
All prices listed on the website are in Australian Dollars (AUD) unless otherwise stated.
Prices may change without notice.
Shipping costs, where applicable, will be displayed during the checkout process before payment is completed.
Orders
When you place an order through our website, you are making an offer to purchase the product.
We reserve the right to accept or decline any order for any reason, including but not limited to:
• Product availability
• Errors in pricing or product information
• Suspected fraudulent activity
If an order cannot be fulfilled, we will contact you and provide a refund if payment has already been processed.
Payment
Payments are processed through secure third party payment providers.
By submitting payment information, you confirm that you are authorised to use the payment method provided.
We do not store full credit card details on our servers.
Shipping
Shipping and delivery times are estimates only and may vary depending on location and courier services.
For more information, please refer to our Shipping Policy.
Returns and Refunds
Returns, exchanges and refunds are handled in accordance with our Returns and Refunds Policy and the Australian Consumer Law.
For full details, please refer to our Returns Policy page.
Warranty
Products may include warranties against manufacturing defects. Warranty terms and conditions are outlined in our Warranty Policy.
Your rights under the Australian Consumer Law are not limited by these warranties.
Limitation of Liability
To the extent permitted by law, Top End Mattress is not liable for any indirect, incidental or consequential damages arising from the use of this website or the purchase of products from this website.
Nothing in these terms excludes or limits rights under the Australian Consumer Law.
Intellectual Property
All content on this website including text, images, logos, graphics and design is the property of Top End Mattress or its licensors.
You may not reproduce, distribute or use website content without written permission.
Third Party Links
This website may include links to third party websites for convenience.
We do not control and are not responsible for the content or practices of those websites.
Changes to These Terms
We may update these Terms of Service from time to time. The latest version will always be available on this page.
Continued use of the website after changes are made indicates your acceptance of the updated terms.
Contact Information
If you have any questions about these Terms of Service, please contact us using the details in the footer